Monthly Archives: July 2012

Keeping abreast of pet owner needs by asking the right questions

There are times when you need answers in order to make correct decisions for your business.
Decisions such as “Should I invest in the latest equipment for our surgery?” or “I wonder if adding a mobile unit would be a wise decision” to “Should we put review cards in our lobby or have the staff hand them to the owners when they are done with their appointment?”
Asking questions is important; asking the right questions is vital.
In fact, if you aren’t asking the right questions or you’re asking the wrong questions, you could be heading for big […]

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