As you have long been aware, house call services are becoming more popular with pet owners, willing to pay more for the convenience and personal service a veterinary house call can provide. VetLocator’s house call directory is a very popular destination for pet owners, and while we don’t survey owners on why they are seeking a house call, we can say housecalls are getting more popular here.
I came across an article in The Hearld News on a house call veterinarian in New York who is doing many things right, for her market. I suspect this write up will give her more new customers than what she can handle, and that is always a nice problem to have.
Here are excerpts from that article:
“Two kids, two pets, two jobs, too much.
That’s how it felt to Erin McCarthy when it came time to drag her cat and puppy to the veterinarian. So she jumped on a growing trend among veterinarians and called the vet to her.
House calls are a growing trend among the country’s 85,000 veterinarians, said Dr. Bonnie Beaver, a professor at Texas A&M University’s College of Veterinary Medicine and director of the American College of Veterinary Behaviorists.
It’s been a life-saver for McCarthy, whose cat Duke was so afraid of the vet he had to be tranquilized to get there. When he was joined by a Shih Tzu puppy, Pooch, they found a vet who makes house calls, Elisabetta Coletti. McCarthy has made liberal use of text-messaging when a house call isn’t necessary.
“When Pooch ate a peppermint patty last week, she was there with instant advice that got us through the night,” said McCarthy, a teacher in Brooklyn, N.Y.”
While that is a very nice touch, not all veterinarians have or want that capability, but I could see it as a subscription service that some pet owners would gladly pay for with a wellness pet program.
I know I would.
Are you offering house call services?
If not, are your pet owners looking for someone else who does?
It’s a good question to ask.